1/1/2014
The Conditions related to Returns are as follows:
Contact us within 20 days of receipt of the item.
We will need the dimensions of the packaging you will be using to return the product, if not in the original packaging.
We will email you an RMA (Return Merchandise Authorization) label to tape on your package.
We do require that you provide a Tracking Number with your Return shipment.
If the product is defective or damaged or an incorrect product is delivered, we'll pay the shipping.
If the product was ordered by mistake by you (wrong size, or color, etc) then you pay the shipping.
Some suppliers allow for exchanges, some do not. If not, it will be listed on the individual product page.